“You can't just ask customers what they want and then try to give that to them. By the time you get it built, they'll want something new.” – Steve Jobs
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First man discovered fire. Then came the wheel, then industries and machines and with technology came the constant change and modernization of the world today. When the mobile phone had first been launched, it was a luxury item which few possessed and now it is a necessity. The same can be said about the internet and increasing dependence of people on the web. 

For years now the mobile community has been divided on platforms like:

• Android
• iOS
• Symbian OS
• Bada OS
• Blackberry OS

By 2023, it is believed that the number of smartphone users, in Canada alone, will be approximately 30.4 million and the number of mobile phone internet users will be 30.9 million.
Sources:
https://www.statista.com/statistics/467190/forecast-of-smartphone-users-in-canada/
https://www.statista.com/statistics/482507/canada-mobile-phone-internet-users/

It is safe to say we live in a digital world where most tasks are now completed with a few clicks of a button. The top of the market has been the Android and iOS platforms which have effectively been ahead of the other competition. This year, 2019, is said to be different as the hot new buzz is about the Progressive Web Apps (PWA).
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What are Progressive Web Apps?
“Progressive Web Apps are just websites that took all the right vitamins.” – Alex Russell, Software Engineer at Google.

“Every company, city, and country is becoming digital, navigating disruptive markets, …(and the) role in the digital transformation has never been more important.” – John Chambers, Former Chairman and CEO of Cisco Systems.
The era we live in today is a digital age where all industries have embraced and entered this digital world in some way. Industries get to harness the potential of digitization in various shapes and forms, thus making the best of this evolution.
The supply chain industry is no different and today, they rely heavily on digital technologies to ensure accurate data to help with deliverywhile optimizing resources. 

Digital Transformation and the Supply Chain Industry

Managing the supply chain is a large and complicated area, which is chaotic and filled with multiple challenges. There is a lot of manual work which costs time and money and in a way is a futile exercise with excess paperwork. 
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Each stakeholder would want to manage their own paper work, ledger and data which could make things more complicated and in order to make sense of this data, a third party would need to be involved especially for bookkeeping.
Source: https://www.ecommerce-nation.com/future-iot-devices-ecommerce/

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” - Charles Darwin.
Today’s world is fast-paced and constantly evolving. Man has come a long way since the discovery of fire and the invention of a wheel. The power of technology in this day and age is exponential in personal, daily lives as well as in the business world. 

A wave of digital transformation has globally blanketed all walks of life. In order to keep pace with this fast-moving environment, businesses need to find ways to digitize their core processes and systems and also ensure technology and applications are constantly updated.
During these transitions, friction and complications can arise between developmental and operational teams. To avoid these and to aim for a smooth digital transition, the DevOps approach helps bring the development and operations team together. It is more than methodology for a software development. It is a necessary culture to meet the needs to companies developing:

• Software
• Websites
• Applications

​Over the past decade, there has been a wave of digital transformation, which has fundamentally changed how organizations conduct their operations. A company goes through a metamorphosis with technology at its core to create new forms of business practices and added customer value. 
These digital challenges compel traditional officials to harness new ways of delivering greater customer satisfaction and more personalized experiences. This also helps companies survive in this largely competitive global market.
Superlative customer experience is of great importance for any business today and in order to successfully go digital, an organization needs to equip its infrastructure to handle the necessary demands and changes of the transformative initiatives. Companies need to focus on modernization of their core processes, systems and age old infrastructure on every aspect and level of operations 

​Centuries ago transport meant travelling by horse and carriage. From then the automotive industry has revolutionized with the help of many technological advancements. The digital wave is expanding this revolution even more. The internet, smartphone, wireless networks and communication has made things convenient and changed consumer expectations.
Trends in the market are transforming the automotive industry with the change cycle starting with the highly empowered consumer. Customers are now well versed with the digital changes and benefits they offer in all walks of life. For them technology, including cars is not only about the purpose they serve but about a heightened experience. 

The digital revolution sweeping the globe has created opportunities for companies to fundamentally change and evolve their business model. It has unlocked a more customer centric, personalized, profit increasing, innovative and safety oriented opportunities for businesses.
In this changing market, the challenges faced by companies need to be tackled and addressed on priority. Many companies have been operating the same way for decades. Yet, they need to digitize their core processes to keep pace in this competitive market.
Let us look at the mining industry where change is now setting in quickly. Physical products and capital intensive supply chains are now being digitally assisted with technologies like:

• Automation
• Data analysis
• Internet of Things (IoT)
• Drones
• Artificial Intelligence
• 3D printing
• Seismic monitoring 

Digitization is the most important change in our constantly changing world. These innovations and technologies have helped change and develop new systems, apps and even devices which help people in business and their personal life.
The wave of digital transformation is now visible all over the world in different industries like healthcare, banking, media and entertainment. However the most effects are seen and felt in the tourism and hospitality industry which seems to have been turned topsy-turvy.
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Digital transformation altered the operations and customer relations of the tourism industry. Customers no longer stand in lines and queues to book flight tickets, hotels, or even make dinner reservations. It is all done with a few clicks of the button in a fraction of the time it would normally take.
It is safe to say, the travel industry was one of the first to adopt digital transformation and its positive impact can be seen today. In this new digital environment, consumer expectations are not what they used to be. They are now set very high due to the innovative disruptions like virtual reality, artificial reality, Internet of things, mobile bookings and even online payments 

​“We are all now connected by the Internet, like neurons in a giant brain”
--Stephen Hawking

​The world today is more connected than it has ever been before. Technology is advancing at an exponential rate and it is bringing people together like a small global village. Thanks to these technologies, a consumer’s role and demands are shifting in the marketplace. New trends are setting in which influence and sway a customer’s expectations.
Every few years, new technology is introduced in the market. Digitally the world is constantly evolving with newer software. For example,

• Web 2.0/3.0
• Augmented reality
• Contextual marketing
• Artificial intelligence
• Big Data

In order for companies to remain competitive, organizations must upgrade and evolve their digital transformation drive to focus on the new areas of technology. BlockChain is one such technology which has had an enormous impact on the market. 

​Digital transformation is best explained as implementation of new technology to accelerate operations, sales, customer service, back office productivity and business growth. Each organization has its own processes and supply chains. Management of this supply chain has improved, due to advancements in:

• Logistics
• Infrastructure
• Communications
• IT

Source: https://www.scmr.com/article/preparing_the_supply_chain_for_digital_transformation
Digital technology is enabling companies to improve performance at a modest cost. This technology is being integrated into all aspects of business from backend payroll to production management and even security. The appeal of these technologies has led to many companies hastily implementing changes and new projects.
In all honesty, companies would fare better and reap greater benefits if they create a vision and a comprehensive plan prior to undertaking a digital transformation. A long term road map would need to be outlined and accordingly implemented. 

Evolution and change is a part of daily life. It is essential for survival and for progress. Since the invention of the internet, nearly 30 years ago, there has been rapid and significant development in the digital world. We live in a world where, what was once science fiction is now a part of our daily life. For example;

• Artificial intelligence
• Robotics
• Internet of things
• Cloud storage
• Self-driving cars
• Cyber security

Digital transformations have impacted everything from daily life, everyday tasks, social behaviour, business opportunities as well as education.The digital wave has not only changed how people get tasks completed, but their outlook towards the experience and expectations as a consumer have drastically changed as well.