The recent eruption of COVID-19 has made us realize that health is wealth. Well, we can stay healthy in many ways – by staying fit, regular doctor check-ups, eating healthy – just to name a few. Be the patient’s regular health check-up visits or COVID-recovering patients, the burden on the hospitals is increasing day by day. Did you know that around 45 percent of the patients prefer scheduling an appointment to the hospital online? Therefore, having a medium that connects the hospital, its staff, and the patients, is the need of the hour. And in today’s world, there isn’t a single organization that functions without a mobile application for its product.
Hospitals having a healthcare app might seem like an untapped arena or a niche market, but mind you, this is something that will take the world by storm. In fact, this sector is growing tremendously. And reports suggest that the healthcare application market is expected to reach $ 236 billion by 2026. Sure, you can have a website for your hospital but when 75 percent of the mobiles are smart and 6.5 billion people use smartphones, creating a mobile application seems a viable option. These days, everyone uses a smartphone. And such apps act as a mediator and connects the patients to the doctors. A recent survey says that 95 percent of the doctors think that such apps are a boon. Things are changing, and to adapt to it almost 74 percent of hospitals have joined the bandwagon and secured an application for themselves. Still wondering why your hospital should own a mobile application. Let us tell you in detail.
1. Contactless communication
A relationship between a patient and doctor is set at the first meeting. But there onwards, unless the situation is critical, a mobile application can handle all the communication. The COVID outbreak has left everyone’s normal life in the doldrums. Even though there are vaccines now, visiting crowded places still is a question. In such cases, if a patient is connected with the hospital via a mobile app, communication will be hassle-free and to add to that it will help them contact the doctor at the comfort of their home.
2. Daily monitoring
Tracking the patient’s health regularly is one of the most crucial ways to get them back on a healthy track. If the patient adds their daily symptoms or updates on the app, it will be helpful for the doctors to keep a close eye on their happenings. This reduces the chances of fatality. Doctors and the hospital staff can keenly observe the changes in the patient’s health, further improving the efficiency for both of the parties.
3. For a better future
Change is the only constant thing and adapting to it is inevitable. The world is inching closer to living a paperless life. It’s needless to say that hospitals should avoid using paper to save patients data and digitizing their information will only make sense. A mobile application will cater to all the below needs.
Reducing the use of paper or rather going paperless heals the environment in many ways. Its ecological and economical benefits are immense. Going paperless will help reduce the carbon dioxide content, cut down on deforestation and pollution as well. And to counter that, a mobile application will be inexpensive and harmless to the environment.
Digitization has revolutionized our lives. Saving the hospital’s and patient's records in a safe environment on an application will not only enhance the security but will also create a smooth workflow for the staff.
4. Scheduling follow-ups
Regular follow-ups become a hassle when the patient needs to schedule an appointment over the telephone or wait in the queue. If the patient’s issue can be solved over a chat on the app, then scheduling an appointment is out of the scene. However, if the patient must visit the hospital a lot of things have to be taken into consideration–the doctor availability, the rush at the hospital, the size of the hospital and a lot more things. With the advent of technology, all these details can be fed to the app and considering these factors, the patient can schedule an appointment at their convenience. This is a win-win situation for both parties.
5. Quick response during an emergency
Emergency does not come announced. Times when a patient’s health goes South, their family can easily check the hospital’s application for the next step. The application can guide the family and provide the information on how to revive the patient until the ambulance reaches their place, calm both the patient and their family–and once they reach the hospital, the emergency team is ready to attend to the patient. Simply put, feeding the application with the essential input can be helpful during a dire situation.
6. Easy access for patients and doctors
An application has almost all the information the patient is looking for. Right from scheduling an appointment, having a word with the doctor, referring to the prescriptions and reports, service chatbots, and much more - an application is a one-stop hub. All this not only puts the patients at ease but also gives them easy access to utilize everything that the hospital wishes to offer. These amenities will surely fetch the hospital some loyal clients. Not just the patients, this mobile application will come in handy for the doctors as well. The doctors can closely monitor the patient’s health, track their growth, counsel them, etc.
7. Self-promotion tool
Now, mobile applications are one of the best promotion tools for any product. These days there is a cut-throat competition and to survive that, one must put their best foot forward. With the mobile application, they can easily brand themselves can convert the one-time patients into loyal ones. Besides all this, a mobile application can help the hospital have an edge over the others.
8. Encashing on the feedback
The best part about providing the feedback online is the fact that it saves paper and to add to that it is easy to document. The valuable response that the patients provide will help the hospital live up to their customer’s expectations. This is work both ways. The hospital staff can also raise their concerns, if any.
9. In-house communication
For any organization, their clients are no doubt their biggest assets, but at the same time, they should realize that their staff is of the utmost importance too. The hospital must attend to the staff’s issues and needs for an effective management system. The staff can make use of the app for various purposes – to stay updated, to check their shifts, attend to the patient's needs, to stay connected, etc. With this, they can also offer their advice to improve the hospital’s competence.
10. Fruitful investment
Think of the application as a priceless investment. Within a few months of it going live, you will start seeing the growth in your organization. Providing an application that satisfies all the needs of the patients and will take the hospital to new heights of success. Remember, customer satisfaction will lead to an increase in sales.
The above points are enough to prove that having a healthcare application will not only improve the lives of the doctors, staff, patients but also unquestionably will benefit the hospital. Accepting the fact that your hospital needs a mobile application is half the work done. Now, let us do the rest. Right from analyzing your target audience to catering to all your application needs, App Scoop’s diligent team will surely make your application journey from idea to fruition a smooth ride.
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